Accessibility Statement for Rubbish Clearance Brentford

Rubbish Clearance Brentford is committed to providing an accessible and user-friendly experience for all customers, including disabled people, older people and those using assistive technologies. This accessibility statement explains how we work to make our information and services, including our online content about accessible rubbish clearance in the Brentford area, as inclusive as possible.

Our Accessibility Commitment

We are working towards meeting the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines define how to make web content more usable and accessible for people with a wide range of access needs, including visual, auditory, physical, speech, cognitive, language and neurological differences. Our aim is that customers can find information about rubbish clearance in Brentford, request quotations and contact us for support without facing unnecessary barriers.

WCAG 2.1 AA Compliance

Our goal is to align our website and digital content with WCAG 2.1 AA standards. We are focusing on clear structure, consistent navigation and readable content that helps all users understand our rubbish clearance services in Brentford. We use headings and paragraphs to organise information, aim for good colour contrast between text and background, and avoid relying on colour alone to communicate important details. We are also working to ensure that forms, buttons and interactive elements are labelled clearly so that they can be recognised and used by assistive technologies.

Screen-Reader Support

We design and review our content so that it can be understood by people using screen readers and other assistive tools. Where possible, we provide descriptive text for images that convey essential information about our rubbish clearance services and the Brentford area we cover. We aim to ensure that headings, lists and content order make sense when read aloud, and that important messages, such as booking details or service updates, are accessible through screen-reading software.

Keyboard Navigation

We recognise that some customers navigate websites using a keyboard only or alternative input devices rather than a mouse or touch screen. Our ongoing improvements are focused on ensuring that key functions, such as requesting an estimate, reading about our Brentford rubbish clearance options or using contact forms, can be completed using the keyboard alone. We aim to provide a logical tab order so that users can move through the page in a consistent sequence, and we work to ensure that the currently selected item on the page is always visible and clear.

Accessible Content and Plain Language

Our content is written in plain, straightforward language to help as many people as possible understand our services. We aim to avoid unnecessary jargon when describing rubbish clearance, bulky waste removal and related services in Brentford. We try to provide clear explanations of what we offer, the areas we cover and how to book, so that customers can make informed decisions without needing specialist knowledge.

Ongoing Improvements

Accessibility is a continuing process, and we regularly review our website and content. As our rubbish clearance services in Brentford expand or change, we will keep working to ensure that new pages, forms and information remain accessible. When we identify issues that might create barriers, we aim to address them in a timely manner and incorporate accessibility into future updates.

Contact for Accessibility Requests

If you experience any difficulty using our website, booking a service or accessing information about rubbish clearance in Brentford, we encourage you to contact us. Please tell us which page or content you were trying to use and describe the problem you encountered. We will do our best to provide the information you need in an accessible format and to resolve any technical issues as quickly as we can. We also welcome suggestions on how we can improve accessibility for all customers.

Feedback and Alternative Formats

We value feedback from people with different access needs. If you require information about our rubbish clearance services in Brentford in an alternative format, such as large print, simplified text or by telephone, please let us know. We will work with you to provide reasonable adjustments wherever possible so that you can access our services with confidence and independence.